Eligibility for Refunds
Refunds will only be issued under the following circumstances:
- Duplicate payments.
- Overpayment beyond the required amount.
- Cancellation of enrollment or services before the specified deadline.
- Errors in processing caused by technical issues.
Non-Refundable Payments
Certain fees, such as registration fees, processing fees, or administrative charges, are non-refundable unless explicitly stated otherwise.
Refund Request Process
To request a refund, students must:
- Submit a written application through the official portal or email.
- Provide proof of payment and a valid reason for the refund.
Processing Time
Refunds will be processed within 7-14 business days from the date of approval.
Mode of Refund
Refunds will be made via the original method of payment (credit card, bank transfer, etc.).
Disputes and Resolutions
In case of disputes, the final decision will rest with the finance department of the institution.
9. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Email: services@smopl.biz
Address: 703, 7th Floor, Highway Towers – 1, A-13/2,3,4, Sector 62, Noida - 201309